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A Tezkabyte technician will visit your home to assess and set up your Smart Door Lock. They will unbox, install the lock, and configure wireless connectivity and apps. After installation, the technician will demonstrate how to use the lock, including setting up personal codes and responding to alerts. They will ensure that all your questions are answered before they leave.

Services Included

Installation:

  • Provide assessment and identify installation areas and mounting.
  • Install and configure a new smart door lock.
  • Configure the doorbell with the existing Wi-Fi network.
  • Set up and configure related apps, user accounts, and profiles.
  • Demonstrate the use of apps and features.

Troubleshooting:

  • Provide assessment of previous installation, including wiring and mount.
  • Troubleshoot issues with network and Wi-Fi connectivity.
  • Troubleshoot issues with smartphone apps.
  • Reconfigure Wi-Fi connectivity.
  • Reconfigure smartphone apps, user accounts, and profiles.

Important Notice: Tezkabyte does not offer 24/7 Security Monitoring plans. You must check with your chosen service provider for pricing and the specific plan that best suits your home. The service fee does not cover software licenses, extra hardware, and parts. Additional expenses may fluctuate depending on factors such as wiring needs and the cost of necessary additional parts. It’s important to consider that parts availability may vary based on brand and model. It’s important to note that our services do not cover repairing physically damaged parts, equipment, or wiring.

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